We've been living in our home for around 5 weeks and needed a plumber and builder to fix some problems. We're new to the area and had no idea of which business to use. Luckily Fawcett Group were working at a house across from us. I went over to see if I could get a business card. Troy came over to see what we wanted done. The Office Staff contacted me to arrange a time that was suitable for the replacement of our leaking shower arm and taps, and replace 10 other washers. The courtesy call from Troy saying that he was 15 minutes away was very appreciated. When he arrived, he explained a few options we had. Troy's a great asset to the business. He's full of energy, listens to you, gives great advice and nothings to hard to do. Jamie did the work for us and the job was done very professionally. I would highly recommend Fawcett Group and we'll definitely use them in the future.